Which DentalXpand plan fits my practice or DSO?
For one practice, compare Essential, Practice and Growth by provider capacity, user seats and monthly checks. Network covers five practices with unlimited providers and users. Enterprise includes unlimited practices and larger check allowances. Enter your workload in the quick estimator to compare eligible standard plans, then confirm the features and setup you need.
What is included in the monthly subscription?
Each standard plan lists its practice, provider and user capacity, plus separate monthly allowances for verification and claim-status checks. The subscription also includes your branding, unlimited meetings and team chat, AI chat, unlimited employee records, and unlimited payment posting with no extra payment-posting charge. Other usage, connections and separately contracted services follow their published allowances or quote. Team and active-task limits vary by plan. Prices are monthly in USD; Custom inclusions are agreed in your quote.
What happens when we exceed our included checks?
Your organization has two separate monthly allowances: one for verification and one for claim-status checks. Both reset each billing cycle; unused checks do not roll over. Checks above either allowance use the published unit rate, and rechecks count as additional checks. The estimator prices that excess usage at list rates. Credit packs, balances, taxes and agreed terms can change the final invoice.
Can we add practices, providers or user seats?
You can add providers to Essential, Practice and Growth, or practices to Network. Those add-ons do not add user seats or increase the included checks. If you need more seats, compare the next plan; for a different mix of capacity, discuss a Custom plan before activation.
What setup or third-party costs should we budget for?
Ask for a quote that covers onboarding, training, PMS and payer connections, and any external service charges. Calling, email, signatures and other connected services may need separate accounts or usage payments. The quick estimate covers listed platform charges. Use the detailed calculator to include other costs in your planning.
Will Xpand work with our dental PMS and insurance payers?
We check your PMS and version, payer IDs, available transactions and enrollment requirements before confirming the connections and actions for your organization. Our team handles setup and training. Data is ready within 24 hours after your PMS is successfully connected; enabled actions and rollout timing depend on your setup. The payer directory is a starting point for reviewing connections. A plan’s check allowance does not mean every connection is enabled.
How are the savings estimates calculated?
Enter the time and staff costs for the work you do manually, then add the review time, platform charges and other costs you expect with Xpand. The detailed calculator compares those inputs as planning assumptions. It reports the value of freed staff time separately from cash savings; it does not assume higher collections or new revenue.
Does saved time mean a lower payroll bill?
Not if payroll stays the same. In that case, time saved gives staff room for other work; it does not reduce the payroll bill. Leave avoidable payroll at zero unless you actually avoid paid hours, overtime or other staffing costs. The calculator shows time value and cash impact separately.
What does the calculator’s 75% cost target represent?
The 75% figure is a modeled workflow-cost threshold calculated from your inputs. It is not a promised saving or a measured reduction across all billing work. Change the workload, staff time, review assumptions or platform costs and the comparison changes too.
Can we build a plan around our organization?
Yes. Share your locations, providers, users, monthly workload and preferred workspaces. We can agree the scope, access, check allowances, setup and monthly quote before activation.
