Choose a billing, provider or team workflow.

DentalXpand provides software for provider recruitment and retention, insurance verification, claims and insurance AR follow-up, credentialing, and team tasks. It is a SaaS platform with setup and training from our team. Your staff runs the workflows, makes hiring decisions and reviews billing exceptions. The payer transactions, PMS connections and automated actions available depend on your setup. Outsourced billing and recruiting staff are not included.

DentalXpand helps billing teams organize claim-status responses, payment details, aging priorities and follow-up history so unresolved claims have a visible next action. Staff can focus on pending balances and denials instead of repeatedly searching for the same information. Better follow-through can support collections, but payment timing and reimbursement remain with the payer. A claim-status report is not an official ERA or EOB; available remittance files use their separate configured workflow.

Yes. With a configured eligibility connection, your team can upload a patient queue and run supported checks in a batch. Returned coverage, deductibles, maximums and service limits can be organized into a benefits breakdown, reducing repetitive lookups and helping staff prepare financial conversations before a visit. Accurate patient, provider and payer details matter. Your team reviews missing information and exceptions; eligibility and estimated benefits do not guarantee payment.

DentalXpand connects open positions, candidate profiles, interviews, offers, agreements and onboarding so recruiters and practice leaders can see who owns the next step. After joining, configured provider check-ins collect feedback and support assigned follow-up on concerns. This helps leaders address handoff delays and retention issues that can disrupt provider coverage. Hiring decisions and follow-through remain with your organization; software alone cannot guarantee a hire or prevent turnover.

DentalXpand keeps provider details, supporting documents, payer-case status, remarks and next follow-up together. Credentialing staff can see missing work and outstanding payer decisions before assuming a provider is ready to bill under a particular arrangement. This supports better preparation and clearer accountability across practices. Payer approval and effective dates must still be confirmed; tracking a credentialing case does not itself authorize billing or guarantee reimbursement.

DentalXpand organizes work around practices and role permissions, with employee and team assignments, priorities, deadlines and checklist progress. Authorized leaders can review task completion, department performance and available financial and attendance summaries for a selected period, then export a PDF report. These views help identify unfinished work and follow-up needs. Reports calculate on demand from available workspace records. They do not provide automatic practice rankings or scheduled email delivery.

Count your monthly verification and claim-follow-up tasks, then estimate staff time per task and fully loaded hourly cost. Estimate how much time supported workflows could remove, allowing for the review work that remains. Multiply that time by the hourly cost, then subtract the plan price, usage charges and connected-service costs. After rollout, compare the estimate with actual time and spending. Staff time freed up is different from cash saved or additional collections; track them separately. The pricing calculator uses your assumptions and does not promise a savings percentage.

You can keep your existing dental practice management system for clinical charting and scheduling. DentalXpand supports the operational work around it. Before rollout, confirm your PMS version, supported connections, data availability and payer requirements. Our team assists with setup. Confirm the training format, session cadence and contact responsible for setup in your written quote. Your staff practices the agreed workflows and remains responsible for daily work. Support is available Monday–Friday, 8 a.m.–6 p.m. Eastern Time.

Check your actual payer mix before estimating savings. On September 26, 2026, our clearinghouse directory listed 1,075 dental-tagged payer records. Within that group, 853 list eligibility and 505 list claim-status support, including entries that require enrollment. These are directory records, not a guarantee of coverage for every dental plan. Xpand checks require an enabled connection, the correct payer ID and any required enrollment. Bring the payer IDs and the checks your team performs most often to your walkthrough, so your rollout focuses on supported work that matters to your practices.

For supported eligibility and claim-status checks, DentalXpand lets authorized staff work in one interface without giving each user separate payer-portal credentials for those checks. Assign practice access and permissions centrally, and revoke Xpand access from the same place when responsibilities change. This reduces account-handling work for your team. Enrollment, attachments, appeals, missing benefits and payer exceptions may still need a portal or call; access to outside accounts must be managed separately.